For more information, visit this article. You’ll need to have your friend verify their phone number or email address, or they can add the email address you used to their Venmo account by visiting this link. You sent a payment to an email address or phone number that isn’t associated with an active Venmo account or that isn’t verified. Why is my payment listed as “Incomplete” or “Pending”? Learn what to do if there’s unauthorized activity on your Venmo account. What should I do if I notice a payment from my account that I did not authorize? Learn more about what to do if a stranger pays you. What do I do if I receive a payment or a request from a stranger? You can also read more about what to do if you pay a stranger. If you accidentally sent a payment to someone you don’t know, it’s best to contact us for help getting your payment back. What should I do if I accidentally paid a stranger? Learn about what to do if there's a mistake in a payment with someone you know. The moment you send a payment on Venmo, we send a request to your bank/card company to debit the funds and make them available to the recipient. What do I do if I accidentally paid somebody I know? If the intended recipient did not receive a notification about the payment, continue reading this article for more information. To protect their privacy, our Support team can only discuss their account with them.If the recipient is still having trouble, please have them contact us directly.They may need to verify the email address or phone number you used or add the email address to their Venmo account.If they're expecting the money in their bank account, they need to transfer the money to their bank account.
They may not realize the money isn’t sent directly to their bank account.If the recipient did receive a notification about the payment: It'll be listed in green on the recipient's account to show that the money arrived. The payment will be listed in red with a minus sign on the sender's account to show that the money was sent. I didn’t receive the payment I’m expecting, or I sent a payment and the recipient didn’t get itĮach Venmo user involved in a payment can verify that the payment was successful if they received a notification and if the payment appears in their personal transactions feed. Looking for more information about sending and receiving payments on Venmo? Here are some frequently asked questions.
0 kommentar(er)
